Warranty & Repairs
At Sienna & Co, we only work with authorised suppliers and genuine manufacturers, so every product you buy from us comes with a full manufacturer’s warranty.
Manufacturer’s Warranty
- Warranty coverage and duration vary by brand and product.
- Typical coverage includes manufacturing defects in materials or workmanship.
- Warranties do not cover normal wear and tear, accidental damage, misuse, or unauthorised repairs.
How to Make a Warranty Claim
- Email us at info@siennaandco.co.uk with your order number, proof of purchase, and a description of the issue.
- Include clear photographs or videos showing the fault.
- We will liaise with the manufacturer or authorised repair centre to arrange repair, replacement, or parts as required.
Repair Services
For products outside the warranty period, we can often arrange paid repairs or supply genuine replacement parts through our authorised partners.
Why Buy from Sienna & Co?
- All products are brand new, genuine, and sourced from authorised UK distributors.
- You receive the full manufacturer’s warranty - no grey imports, no parallel stock.
- We provide ongoing aftercare and support for the lifetime of your purchase.
Questions about your warranty?
Email info@siennaandco.co.uk