Terms & Conditions

Welcome to Sienna & Co.
By placing an order on our website (www.siennaandco.co.uk), you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

  • Sienna & Co is a UK-based retailer.
  • All products are sold in accordance with UK consumer law.
  • These terms apply to all orders placed through our website.

2. Orders & Payment

  • All prices are in GBP (£) and include VAT where applicable.
  • Payment must be made in full at the time of order via our secure checkout.
  • We reserve the right to refuse or cancel any order in the event of a pricing or stock error.

3. Shipping & Delivery

  • Estimated delivery times are shown on each product page and confirmed after your order is processed.
  • Larger items may require scheduled delivery; you will be contacted to arrange this.
  • We are not liable for delays caused by events beyond our reasonable control (couriers, customs, strikes, etc).

4. Returns & Refunds

  • Returns are accepted within 14 days of delivery in accordance with our Returns & Refunds Policy.
  • Items must be in original, unused condition with all packaging and accessories.
  • Certain items are excluded from return (custom orders, clearance items, etc).

5. Warranty & Repairs

  • All products are supplied with a full manufacturer’s warranty unless otherwise stated.
  • Details of coverage and claim procedures can be found in our Warranty & Repairs Policy.

6. Liability

  • Sienna & Co is not liable for indirect or consequential losses arising from the use of our products.
  • Our total liability in connection with any product purchased is limited to the purchase price paid.

7. Privacy

8. Governing Law

  • These terms are governed by the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us
For questions regarding these Terms & Conditions, please contact:
📧 info@siennaandco.co.uk